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Entrant terms

Last updated 15 October 2026.

These terms apply when you enter an event through Pre-entries. Your contract for the event is with the club that organises it; Pre-entries takes your entry and payment for the club.

  1. Who we are. Pre-entries is run by Ben Mitchell, a sole trader, of 21 Heol Wenallt, Cwmgwrach, Neath, SA11 5PT (ben@pre-entries.com).
  2. Agent. Pre-entries acts as the agent of the organising club only, not for you. It accepts your entry and payment on the club’s behalf.
  3. Contract. Your contract for the event is with the organising club. The club runs the event and is responsible for it, including safety.
  4. Payment. Paying Pre-entries counts as paying the club. The price shown at checkout is the price you pay. You never pay a card surcharge.
  5. Changes. You can change your entry from the link in your confirmation email until the date shown on the event page. If a change costs more, you pay the difference plus a change fee. If it costs less, you get the difference back, minus the change fee, never below zero. The change fee is 50p unless the event page says otherwise. It’s the same however you pay, is shown before you confirm, and isn’t refunded. Changes that don’t alter the price are free, and there’s no fee when the organiser makes the change.
  6. Cancellations. If the club allows it, you can cancel for a refund until the date shown on the event page. You get back what you paid, minus a cancellation charge: 1.5% of what you paid plus 20p (shared between entries paid together), plus the Pre-entries service fee on your entry (25p, or 50p for national and major events). The charge is the same however you pay. If the event page shows a refund percentage, you get that percentage of what you paid instead, but never more than what you paid minus the cancellation charge. Change fees aren’t refunded. Otherwise, refunds are up to the club. If the club cancels the event, the club’s cancellation policy shown on the event page applies. If the event page gives no policy, you get back everything you paid. The 14-day cooling-off right doesn’t apply to event entries.
  7. Your details. Give accurate details. A parent or guardian must enter anyone under 13.
  8. Data. We handle your data under our Privacy Policy. If you give a British Orienteering number, we check your membership with British Orienteering. Start lists and results may be published.
  9. Risk. Orienteering has inherent risks. You take part at your own risk, except where the law says otherwise.
  10. Liability. Pre-entries isn’t responsible for the event itself. Where we are liable to you, our liability for an entry is limited to the amount you paid for it. Nothing limits liability for death or personal injury caused by negligence, for fraud, or your rights as a consumer.
  11. Questions. About the event: contact the club. About your entry or payment: ben@pre-entries.com.
  12. Paying at the event. Where the event page says “Pay at the event”, the Payment, Changes and Cancellations clauses above don’t apply. You pay the club at the event. Pre-entries doesn’t take any payment. You can change or cancel your entry free of charge until the date shown on the event page, and there’s nothing to refund.
  13. Law. These terms are governed by the law of England and Wales.

Related: Privacy policy, Website terms and Organiser terms. Entries made before these terms were reworded on 15 October 2026 were made under the previous terms; the rules didn’t change.